Master Technical Excellence with The Krugerisms™
47 years of engineering wisdom distilled into AI-powered mentorship. Learn systematic troubleshooting that transforms reactive firefighters into proactive fire preventers.
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A systematic methodology that transforms how technical professionals approach problem-solving across all domains.
Learn Straight Line Troubleshooting™ - a five-step process that eliminates chaos and delivers consistent results across any technical domain.
Transform from reactive firefighter to proactive fire preventer. Design systems that don't break, monitor before failure, and prevent recurring issues.
Get guidance exactly when you need it. Ask questions, work through problems, and learn The Krugerisms™ through interactive AI mentorship.
Applicable across voice, data, cloud, security, and network engineering. One methodology, universal application.
Battle-tested principles from telecommunications, cloud platforms, voice systems, security, and complex multi-vendor integrations.
Stop button mashing, stop shotgunning. Learn the discipline that separates excellent engineers from average ones.
12 principles that form a complete philosophy of technical excellence and systematic problem-solving.
Validate everything, verify every integration. Professional verification beats blind trust.
Every assumption is a future bug. Test explicitly rather than assuming it will work.
Systems don't randomly break. Trace human changes to find the cause fast.
Verify your own work with the same rigor you'd apply to others.
Five systematic steps: Recognize, Localize, Analyze, Eliminate, Clear.
We are fire preventers. Design for resilience, monitor proactively, prevent issues before they occur.
Mark Kruger brings 47 years of hands-on experience across telecommunications, cloud platforms, voice systems, security engineering, and complex multi-vendor integrations.
From Air Force telephony training to deploying enterprise-scale Mitel voice systems, from AWS cloud architecture to SIP trunking implementations - Mark has seen it all and documented what actually works.
The Krugerisms™ aren't theory - they're battle-tested principles forged through decades of solving real problems in production environments where failure isn't an option.